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Clients

Client Account

Everything about a client, in one unified account view.

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The Client Account Dashboard

A tour of the client account view — the main landing page for any client record.

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Getting Started · 4 min
manage_accountsFull Client Account
👤 Sarah Mitchell [email protected] · +44 7700 900123 VIP Member · since Jan 2024 52 Visits £4.2k Spent 4.9★ Rating VIP Status Next: Hydrafacial · Wed 14 Feb · 10:30 Last: Botox · 2 Feb · Dr Emma Book Appointment →

The Client Account is the single source of truth for every person in your database. View and manage contact details, appointment history, financial balance, consent forms, treatment records, communication history, and preferences — all accessible in seconds from any device.

How It Works
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Search for a client by name, phone, or email
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The account dashboard loads with a full summary view
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Navigate between tabs: Overview, Appointments, Balance, Forms, Files, Notes
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Edit any section inline — changes save and sync immediately
Key Features
check_circleUnified Account Dashboard
check_circleFull Appointment Timeline
check_circleFinancial Balance Summary
check_circleCommunication History Log
check_circleConsent Form Archive
check_circleFile & Photo Gallery
check_circleTreatment Record Access
check_circleCustom Notes & Tags
Pro Tips
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Pin important notes to the top of a client account so all staff see them first
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Use the communication tab to review all contact before a difficult conversation
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Archive rather than delete old client accounts to preserve historical data